Contact

LLMBrandScan is run by one person, Vladimir Boldyrev, and there is no support desk behind it. Rather than publish a support address that forwards into nothing, the route below goes straight to him.

How to reach us

Use the contact form on vboldyrev.com — the founder's own site, which also lists the other products in this workshop. Write from the email you paid with where the request concerns an account or a purchase: that is how we confirm it is you before touching anything.

What to include

One message with these three things almost always ends the exchange in one round trip:

• Which scan — its share link, or the id shown in the address bar of the report page.
• The email you paid with, if the message is about a purchase, a subscription, or account access.
• What you saw versus what you expected. For a wrong or missing brand mention, the question it came from is the single most useful detail.

Replies come from a person, not a queue, so they are not instant.

Some things need no message at all

You pay only for answers that come back — a failed or empty answer costs nothing, and its credits return to your balance automatically when the scan finishes. That happens automatically, in code, with nobody asked. The refund policy spells out the part that still needs a human — unused credit packs, refunded on request. Data access and deletion requests are covered by the privacy policy, and the ground rules for the service are in the terms of service.